COVID-19: Coronavirus

While COVID-19 has created a lot of disruptions and uncertainty, we want to reassure you that SouthWest Urology is currently open and operating as an essential healthcare service. We are taking precautionary measures to ensure our facilities and staff are continuing to provide urinary treatment and care while keeping everyone’s health and safety top of mind. Additionally, we are utilizing Telehealth for those who are unable to visit one of our locations.

For questions or more information, please call us at 440-845-0900.

The health and wellbeing of our patients, staff, and community is our first priority.

To better serve our patients, we’re actively monitoring national and local information regarding COVID-19 (Coronavirus). We’re adhering to all the CDC and IDPH guidelines to prevent viral transmission to ensure your safety in our facilities.

This page will be updated frequently to reflect the current status. Please refer back to it and refresh the page to ensure the latest info is displayed.

Patient Appointments

Non-urgent patients should reschedule their appointments. Our team is working to contact each patient to reschedule non-urgent appointments. If your contact information has changed, or your appointment is this week and you have not heard from us, please contact us at (440) 845-0900.

If you have fever, cough, and/or shortness of breath, your appointment will be rescheduled per CDC guidelines. We will attempt to relay this information to your referring provider.

High-risk patients are urged to reschedule their appointments. This includes patients over the age of 65, and patients with compromised immune systems due to cancer, diabetes, heart or lung disease, etc. Patients who have traveled recently will be asked to reschedule appointments. This includes traveling to known “hotspots,” even if you do not have symptoms.

What We’re Doing

Pre-Appointment Calls: Each patient should receive a phone call prior to their appointment for a health status check as recommended by the CDC.

Arrival Screening: If you have an urgent medical need and keep your appointment, you and anyone with you will be asked screening questions and your temperature will be taken as you enter. Please do not bring anyone who isn’t absolutely necessary to your appointment. If you need to bring someone to your appointment, please limit it to one person.

Cleaning Procedures: We continue to implement the highest level of OSHA sanitation guidelines. We are implementing additional cleaning and sanitation protocols per the recommendations from the CDC for healthcare organizations.

Additional Resources

Information from the CDC on COVID-19:
How It Spreads / Prevention
What To Do If You’re Sick